> For the complete documentation index, see [llms.txt](https://warhorn.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://warhorn.gitbook.io/docs/troubleshooting/alerts.md).

# Troubleshoot alerts

Work through these checks if an alarm triggered but you did not receive an alert.

## Check the alarm

Open **Alarms** and confirm:

* you used the correct token contract address
* the alarm direction and target are correct
* the alarm was active before the market crossed the target
* the alarm now appears as triggered

## Check mobile notifications

Make sure Warhorn has notification permission in your device settings.

On Android, also disable battery optimization for Warhorn. Add Warhorn as a Do Not Disturb exception if you expect alerts during Do Not Disturb.

On iOS, allow notifications and alarms. Add Warhorn to the allowed apps for any Focus mode that should permit its alerts.

## Check Telegram

Open [@warhorn\_bot](https://t.me/warhorn_bot), confirm that it is not blocked, and check that it is linked to the correct Warhorn account.

## Contact support

If the checks above do not explain the problem, send support:

* the token contract address
* the target market cap and direction
* the approximate time the target was crossed
* whether mobile, Telegram, or both failed
* your device platform and Warhorn app version

Do not send seed phrases, private keys, passwords, or authentication codes.